Privacy Policy

1. Introduction

Tenant.ph ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tenant management system. By using Tenant.ph, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, and business details you provide during registration
• Property Data: Information about properties, units, leases, and rental agreements you manage
• Tenant Information: Details about your tenants including names, contact information, and payment history
• Financial Data: Payment information, transaction records, and billing details
• Usage Data: Information about how you interact with our Service

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative information, such as updates and security alerts
• Respond to your comments, questions, and provide customer service
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address fraudulent or illegal activities

4. Data Storage and Security

Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may share your information with third-party service providers who assist us in operating our Service, conducting business, or servicing you. These parties are obligated to maintain the confidentiality of your information and are restricted from using it for any other purpose.

We use the following third-party services:

• Payment Processing: Xendit (for processing subscription payments)
• Hosting: Our hosting provider
• Email Services: For sending transactional emails

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal retention requirements
• Object to processing of your data
• Request restriction of processing your data
• Request transfer of your data to another service

To exercise these rights, please contact us at contact@tenant.ph

8. Children's Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@tenant.ph